Inaccurate website description: Example: The photo shows a deep royal blue, but the item is a light sky blue. No longer needed: You changed your mind and don't want the item anymore. Here are all the various return reasons Amazon gives you to choose from: Misclassifying a return can not only result in negative repercussions to your account - Amazon has been known to ban shoppers who misuse the return process - but it can also mean you'll have to cough up shipping costs later anyway. Some reasons qualify for free shipping and some don't: For example, if you select "No longer needed," you may be charged for the return. It's important to be as honest and precise as possible about why you're returning the product: If possible, Amazon and third-party sellers want to resell the merchandise (like through Amazon Warehouse Deals), so they'll check your items against your reason once the package is received. If your idea of convenience is not going farther than your front door, here's how to have UPS pick up your package from your home for free.įor more, learn about the perks that come with Prime membership, the best credit cards to use on Amazon and the company's plans to launch an Instacart-like service in the US. You're typically asked to bring the goods to a store, but there is a way to send back a package without setting foot outside, often at no cost to you. But if there's a problem with your purchase - and you need to do a return or exchange - that euphoria can easily turn into a crashing headache.Īmazon offers several ways to return purchases - through Kohl's, Whole Foods or UPS, for example. 
There's nothing quite like the rush when something you've ordered on Amazon arrives on your doorstep.
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